+7 (921) 334 1313

Terms and Conditions

Welcome to Visa Service LLC

These terms and conditions outline the rules and regulations for the use of Visa Service LLC's Website.

Visa Service LLC is located at: Leninsky Prospekt 153a , 706 Saint-Petersburg, Saint-Petersburg, Saint-Petersburg - 196247, Russia

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Visa Service LLC's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Russia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By using Visa Service LLC's website you consent to the use of cookies in accordance with Visa Service LLC’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.


Unless otherwise stated, Visa Service LLC and/or it’s licensors own the intellectual property rights for all material on Visa Service LLC. All intellectual property rights are reserved. You may view and/or print pages from https://getrussianvisa.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://getrussianvisa.com
  2. Sell, rent or sub-license material from https://getrussianvisa.com
  3. Reproduce, duplicate or copy material from https://getrussianvisa.com

Redistribute content from Visa Service LLC (unless content is specifically made for redistribution).

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to support@getrussianvisa.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Visa Service LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Refund and Complaints Procedure

GetRussianVisa.com aim to provide an efficient service to our customers. If you have a complaint, please contact us as soon as possible. 

You can e-mail us your complaint at support@getrussianvisa.com, or mail in a note to us at Visa Service LLC,196247, Saint-Petersburg , Leninsky prospekt, 153a, office 706

Please be advised we can only respond to complaints received directly from the person making the visa application. We cannot respond to complaints from other persons/third parties* on behalf of the applicant.

*Exceptions may be made in cases of disability, elderly/infirm persons and similar prevailing medical conditions.”

You can also register your complaint with our customer relations cell by calling on +7(921) 334 1313 during company's working hours.

In all cases please provide:

  • Your name
  • Address
  • Telephone number and e-mail
  • A clear description of your complaint with as much detail of names, dates, places and other background as possible.

If you are a VISA applicant then please provide following details as well:

  • Your Date of Birth
  • Type of Application
  • Any Application reference number(s) / Passport Number (s)

We will take your complaint seriously, and will try to provide a full reply within 2 Working days. If we cannot give you a full reply within this time we will tell you when we expect to do so and keep you up to date with progress.

All fees for GetRussianVisa.com services are in accordance with those publicised on the website, including potential indirect taxes (if applicable) with respect to these fees as well as any further fees and payments charged by an issuing authority or a courier / delivery service, all of which must be payed by you.

GetRussianVisa.com fees are non-refundable upon commencement of the application process (confirmation email).
All fees paid by GetRussianVisa.com to an issuing authority on your behalf are non-refundable. Should a visa or passport application be filed on your behalf and rejected, GetRussianVisa.com will, at your request, re-attempt to obtain the pertinent travel document. You are responsible for the payment of any potential further fees charged by the issuing authority.


If you don't choose any delivery methods, GetRussianVisa.com will choose first class mail by default to return your passport. The status of the order is considered to be completed when a logistic partner receives the package containing your passport. GetRussianVisa.com is not liable for the actions or delays since third party deliveries are subject to the terms and conditions of the respective business entity

If you have any queries regarding any of our terms, please contact us at support@getrussianvisa.com

Contact Information

 If you have any queries regarding any of our terms, please contact us at support@getrussianvisa.com

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